COVID-19 (Coronavirus) Updates and Information 

Academic

Your instructors are contacting you through your EWC email (My @ewcmail) and through your Canvas Inbox and Announcements. They will provide you with individualized information pertaining to each class. If you have questions about a class, please contact your instructor directly.

Work closely with your faculty to describe the challenges you are facing and they will connect you with the supportive services we have in place.  Students who qualify for reasonable accommodations through the Americans With Disability Act will continue to receive these accommodations.  Again,  work closely with your instructors to arrange for these accommodations and contact Debbie Ochsner at 307-532-8221, 307-575-1121, or debbie.ochsner@ewc.wy.edu with questions and concerns.

If your instructor will be using Zoom for class meetings or recorded presentations, when you access Zoom through Canvas, you will be prompted to provide a password (which you will likely never need again). After that, when you join a meeting or view a recording, a Zoom browser client will download and install on your computer the first time. Other times, you will be prompted to allow opening the meeting/recording in Zoom. You may install the Zoom app on your mobile device for free.

As current summer semester classes are scheduled to be offered online, they should not be impacted and should start on time.

Instructors are working on the individual grading scale for each class. Many are making adjustments to account for the shift in the semester. Please check with your instructor to see if the grading scale published in the class syllabus has changed.

Final exams will be provided in the format that instructors deem appropriate for each individual course and the objectives being measured.  Stay in close contact with your instructors.  At this time, finals week is still scheduled for May 5-8 but be watchful for updates and changes

The withdrawal date for Spring 2020 courses is Monday, May 4, 2020 at 4:00pm.

Registration for Fall 2020 will take place utilizing MyEWC Services. When the advising period begins, students will be able to review classes and plans schedules for their advisor’s approval. Advisors will be in contact with their advisees with additional information about the advising and registration process. Please contact Sue Schmidt in the registrar’s office at 307-532-8207 or email her at Sue.Schmidt@ewc.wy.edu.

Online tutoring through NetTutor is available from a link found in every course in Canvas. Also, if you are used to working with specific tutors in our Student Success Center, you can request appointments by clicking on your Student Success Center (SSC) course within Canvas.  Click on Torrington Campus Peer Mentor-Tutors, then click on “Contact them”.  Zoom tutor sessions are available if you and your tutor have the capability.  Please contact Julie Sherbeyn at julie.sherbeyn@ewc.wy.edu or 307-575-5083 if you have further questions and look for updates in the announcement section of the SSC course in Canvas. [also see Student Services, below]

Stay in close contact with your instructors, advisors, EWC staff, and all points of contact (EWC Mail, Canvas) as this will be decided at a later date.

Stay in close contact with your instructors, advisors, EWC staff, and all points of contact (EWC Mail, Canvas) as this will be decided at a later date.

Housing/Residence Halls

Contact the Residence Life Director to share your situation and request an accommodation.

Both halls will be open for scheduled check-outs March 25-30. If you did not receive a link to sign up for a check-out, contact Shannon Jolley at shannon.jolley@ewc.wy.edu.

We are looking at particular majors, students who cannot return to their countries of origin, and students would be homeless without living on campus.

Stay the course and commit to finishing your class load in the alternative format.

General

Yes. Employees are working remotely and can be reached by email or by leaving a message on their office phone.

EWC will continue to operate remotely until is is safe for our students to return. This could change based on recommendations by the Governor and the CDC.

Yes, all campus events and meetings are canceled until further notice.

The EWC Follett Bookstore will handle shipping and receiving of packages on a limited basis. Please contact the Bookstore manager at 307.532.8240.

The Campus is closed so the Bookstore is not open. You can call the Bookstore and leave a message for the manager at 307.532.8240. Website https://www.bkstr.com/easternwyomingstore/home

All Community Education classes are canceled until further notice.

The Fitness Center is closed until further notice.

Student Services

For depression and anxiety – contact your local mental health facility to connect your student to their services. 

For suicidal ideation – call 911 and tell them of your situation and location. Request an immediate mental health assessment and follow up to mental health services. Here is the Suicide Prevention Lifeline 800-273-8255

Call 911 and ask for emergency services for critical situations and behaviors that constitute an emergency.  For food insecurity contact your county social services department and request a referral to supportive services in your area.

Please contact Dr. Debbie Ochsner, Dean of Faculty/Student Services at debbie.ochsner@ewc.wy.edu, 307-532-8221, or 307-575-1121 for further referral information. 

Please contact your local public health office or your family physician as soon as possible.

The withdrawal date for SP 2020 courses is Monday, May 4, 2020 at 4:00pm.

Registration for Fall 2020 will take place utilizing MyEWC Services. When the advising period begins, students will be able to review classes and plans schedules for their advisor’s approval. Advisors will be in contact with their advisees with additional information about the advising and registration process. Please contact Sue Schmidt in the registrar’s office at 307-532-8207 or email her at Sue.Schmidt@ewc.wy.edu.

Online tutoring through NetTutor is available from a link found in every course in Canvas. Also, if you are used to working with specific tutors in our Student Success Center, you can request appointments by clicking on your Student Success Center (SSC) course within Canvas.  Click on Torrington Campus Peer Mentor-Tutors, then click on “Contact them”.  Zoom tutor sessions are available if you and your tutor have the capability.  Please contact Julie Sherbeyn at julie.sherbeyn@ewc.wy.edu or 307-575-5083 if you have further questions and look for updates in the announcement section of the SSC course in Canvas. [also see above in Academics]

Business Office and Financial Aid

Administration is working on how to proceed with refunds for both room and board.

Administration is working on how to proceed with refunds, which includes the timing of these refunds.  The plan will be to mail all refunds.

Refunds will be tied to both room and board.  Administration is working on how to proceed with refunds.  We will be reviewing all “Dining Dollars” that are unused and look to refund those as well.

Please make payment plan payments as scheduled on your original payment plan.                                                 

The final payment plan deadline is April 1, 2020. 

You can make payments in the following ways: 

  1. Online through your MyEWC student portal.  Log on and access the “MyEWC Services” tab, select “Student Finance”, and then “Make a Payment.”
  2. By phone.  Please call 307-532-8205.  If your call is not answered immediately, please leave your name and phone number and you will receive a return call to complete the payment.
  3. By mail.  Payments can be mailed to: EWC Business Office, 3200 West C Street, Torrington, WY, 82240.

Credit balance refunds for student accounts will continue to be processed weekly. Refunds will be mailed.

As of current guidance from the Department of Education, full withdrawals may still result in the student owing back a portion of the federal aid he/she received during the term. Please contact financial aid at 307.532.8224 or financialaid@ewc.wy.edu BEFORE withdrawing to determine any impact to your aid eligibility.

Technology

Please contact Aaron Bahmer by phone (307-532-8284) or email (aaron.bahmer@ewc.wy.edu). He will handle password problems each weekday morning, before noon.

EWC has some laptops that can be checked out for use during the Social Distancing period. They have basic productivity software to allow students to continue their classes.

For WiFi and internet, many ISP (Internet Service Providers) have offered to help with connections during the COVID-19 outbreak. Try contacting your local providers to see if they can set up internet access.

Depending on your situation, application issues could range from software issues to internet issues. Canvas, Zoom, Gmail and other applications hosted on MyEWC are internet based and won’t require special software installations. If these apps are presenting an issue, there are support numbers available for contact. If you experience other issues, you can email Aaron.Bahmer@ewc.wy.edu or Tyler.Vasko@ewc.wy.edu. We will try to assist you in finding support.

 

Parents

Contact Debbie Ochsner, Dean of Faculty/Student Services at debbie.ochsner@ewc.wy.edu, 307-532-8221, 307-532-2457, or 307-575-1121 between 8 – 5 p.m. Mountain Standard Time

and/or:

Heidi Edmunds, Vice President for Academic Services at heidi.edmunds@ewc.wy.edu, 307.532.8261, or 307.575.0078 between 8 – 5 p.m. Mountain Standard Time.

Here is the Authorization to Release Information so we can discuss specifics (if we don’t already have one): https://ewc.wy.edu/documents/2018/01/authorization-to-release-information.pdf

Completed forms may be emailed to the financial aid office through EWC’s secure email. https://ewc.wy.edu/future-students/financial-aid/secure-email/